Outsourced IT
Managing the IT Systems of a business including its infrastructure, cabling, networks and workstations is a complicated process and no business can operate without proper functioning IT systems. PC Genix is a Managed IT services provider that can help your business with a fully outsourced IT department at a fraction of the cost of employing your own in-house IT department.
PC Genix offers custom designed Service Level Agreements for business who have 5 – 200 users on their network. Our Staff are co-skilled in Windows and Mac and therefore can support networks with different platforms. One of our primary focuses is around IT Security. This includes Cyber Security, Backups and a well-designed Disaster Recovery Plan to ensure business continuity. In order for us to determine the correct solution, PC Genix will Professionally Audit your environment and build a Service Level Agreement around your exact requirements giving you peace of mind around your technology. Our IT Audits will outline the areas of your network that require attention and will allow you to manage your environment accurately and safely.
Efficient and Cost Effective
Organisations with in-house IT departments often have much higher research, development and implementation costs that are often passed on to their customers, reducing your IT spent while improving the overall effectiveness and efficiency of IT Systems in your business. At PC Genix, our strategic partnerships and experienced team of IT Specialists allows us to quickly and cost-effectively roll out new technology. Outsourcing some or all of your IT Services to us will leave you with more time to grow your business.
Why get an SLA?
• Improvement of staff productivity
• Increased profits if your technology is running at optimum levels
• Better hourly Rate
• Faster response time
• Faster resolution time
• Ensure faster performance
• Minimise risk of virus, ransomware and malware threats
• Dedicated Account Management
• Fully documented site for simple access to information