Support Center
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Remote Support Software Download
IT Support Nelspruit
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We provide Remote Support and OnSite IT support Nelspruit by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site.
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Submit support ticket below or email support@egpc.co.za).
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Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA (Service Level Agreement) .
Agreed IT Services SLA can include Loan stock, to keep the customer running whilst the hardware is gone in for Repairs.
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We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of back ups alert logs, and other errors to avoid potential crisis.
We provide technical consultants from our team for departments needing less than a full-time, technical consultant of their own.
Our team can work closely with your existing IT team to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.
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IT Hardware and Software Sales
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Extreme Gaming & PC offers all IT related Hardware and Software. We can supply Servers, Desktops, Laptops, Mobile devices, Printers, accessories, Toners and cartridges, Network cabinets, switches and more. Contact our sales team for any quote you require.